On Wed, Aug 19, 2020 at 7:11 PM Andy Townsend <ajt1...@gmail.com> wrote:

>
> On 19/08/2020 22:44, Clifford Snow wrote:
>
> ...  Instead of suggesting their users edit OSM, they instead instruct
> them to email d...@openstreetmap.org,
>
>
> Indeed, and by the time they get to us they are usually "rabbits of
> negative euphoria"* because of the less than stellar support experience
> they've had at AllTrails.
>
> Looking at e.g.
> https://www.alltrails.com/explore/list/yorkshire-wolds-way?b_tl_lat=54.06089919948305&b_tl_lng=-0.7765960693359375&b_br_lat=53.9918264806059&b_br_lng=-0.6293106079101562
> I'm not surprised - to my eyes that really is a crime against cartography.
> Zoom in, and you'll see that that useful-looking north-south path just
> southeast of Thixendale is actually marked "(PRIVATE)", but at any scale
> you might want to plan a route on it isn't.
>
> The explanation we have to give every time goes something along the lines
> of:
>
>    - No, we're not Alltrails support, and can't directly affect the way
>    that their map represents things.
>    - Yes, it's perfectly normal for the OpenStreetMap database to include
>    ways along which there is limited access (such as only the householder, or
>    perhaps other people in an emergency).
>    - Individual maps can choose what data to show and what not, and if a
>    map does a poor job of it that's really not an OpenStreetMap problem.
>    - While we'd love you to update OpenStreetMap yourself** (since you
>    know your local area better than we do) we're more than happy to try and
>    fix the OSM data if it's wrong - but we can't guarantee when (or even if)
>    any particular OSM-based map will show the changes.
>
> From Ron's quick and positive response to the attribution issue I am
guessing he might be open to having a discussion about these other issues.
Once the attribution issue is actually fixed, should I send him a note
along those lines? Would you (Andy) be the appropriate contact for that
discussion?

Mike
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