Hello Dierk Haasis,

On Saturday, March 16 2002 at 09:40 AM PDT, you wrote:

> Facelift is definitely needed, but not a serious issue. "Serious" and
> "Grave" for me means  making the programme unusable - at least for
> newbies - in its core capability as an MUA.

That is the 'very' reason to push for a much needed facelift... together
with customisable Toolbars. When a 'Newbie' arrives on the scene you can
be reasonably sure that their frustration level will rise in direct
proportion to TB's learning curve. TB's 'core capability' is beginning
to become hidden amongst it's many esoteric features, as Scott has
already alluded to.

It is then that we need to keep their attention directed at TB by
presenting a sharp looking interface with the ability to customise the
Toolbar to their particular needs so that the New User has immediate
access to this 'core usability' you refer to, but on their terms.

Long time power Users have to be careful not to be too dismissive about
'eye candy'. In my view, a crisp looking interface with customisation
to take advantage of TB's already overwhelming feature list will equate
to more sales.


-- 
Nick Andriash
Courtenay, B.C. Canada


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