On Fri, 19 Nov 2004 10:35:25 +0000, Tony Boom wrote: > > So I am also not a happy camper on this point > > Then do as I have done and write directly to Gmail Team <[EMAIL PROTECTED]>
Tony, I don't need to back you up. My complaint is already on file with Google long before you sent yours. I also don't see a need for petitioning like that. I am sure that a lot of people have complained on this point, not just a few TB users. > Read what I said on TBOT and backup what I said adding your own arguments > as well. I read it. My arguments are already on file with Gmail. But if you are still in correspondence with Google on this subject, feel free to use my arguments as if they are your own. :-) > > So it is essential that TB support Gmail and do it smoothly. > > I believe it should be the other way round, gmail should support all mail > clients, not just the rubbish ones. Google states clearly that an email client will only be supported if the client supports SMTP authentication. That is the only restriction that I saw. But the general instructions for configuration did not tally directly with the TB interface. That makes me wonder whether the terminology used in our TB interface is standard. TB works with Gmail, but it requires more savvy than it should to make that happen. This is all that I was saying here. Think of it as another documentation complaint. The reason why I said it is essential that TB support Gmail and do it smoothly is simply because of the number of TB users who are likely to have Gmail accounts in the future and who will want to use TB to access Gmail. It is Ritlabs' choice, of course, but I think the alternative is to handle an unnecessary and costly support load of translating the instructions on the Gmail server to each TB user with Gmail. I expect that TB could even lose some prospective customers - people who download the shareware, test it out on their Gmail account, fail to find an easy way to configure TB, and abandon TB for something that seems to work better. Think of this as a marketing suggestion. -- Avi Yashar Windows XP Pro SP2 and The Bat! Pro 3.0.2.4 ________________________________________________________ Current beta is 3.0.2.7 Rush | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html IMPORTANT: To register as a Beta tester, use this link first - http://www.ritlabs.com/en/partners/testers/

