Hello Michael,
Thursday, October 20, 2005, 9:37:19 AM, you wrote:
> If it's "well said" to tell customers to grab their money and take
> it away to other companies... just because /you/ think in other ways
> and argue with anchorless arguments?
> Don't know if this is the right way for Ritlabs.
That's a decision RITLabs alone will have to make.
In the short term, will it garner them some customers that they
wouldn't have had otherwise? Possibly / Probably. In the long term can
TB as the Secure E-mail Client afford to be lumped into the Outlook
and Outlook Express category because it is now insecure due to the
lack of user competence.
I can relate first hand and know probably better than anyone on this
list the feeling of wanting something included in TB but not having it
due to RITLabs deciding to not implement.
I worked very closely with 9val to build out the automatic downloading
of roguemoticons and smileys. It was my baby, my project. I spent a
great deal of time and energy building out the databases, the website,
and promoting it on the lists to get people to use it. However, it was
shot at by members of the list as making TB insecure, and RITLabs
listened and shut that functionality down. After all the time and
energy I put into it. But you know what? They were right to do it. It
*did* make TB insecure. I thank the members of the list for bringing
to light the vulnerability I was convincing RITLabs to put into their
client, and I thank RITLabs for having the guts to stand by their guns
and tell me 'No' for the greater good of the security and community
that TB has built.
If you want insecurity, there are many retarded e-mail clients out
there that will give you what you want. Leave at least one e-mail
client to those of us who appreciate the fact that RITLabs is doing
the right thing and believe in making the internet safer despite the
multitudes of clueless who get themselves infected, wormed, trojaned,
spywared, and spammed and then blame it on the software because
they don't know what they're doing.
There are people on this list who live, eat, and breathe network,
computer and software security. Listen to them. Some of us have been
doing it for a very long time and might actually know what we're
talking about.
You yourself might be savvy enough to have inherent security holes in
TB and know what to do to mitigate them. But for every one of you,
there are ten who do not, and not many of them are going to blame
their own stupidity when they get exploited. They'll blame TB, they'll
post on message boards about how TB let them get infected, and how TB
is a bad e-mail client. Can RITLabs afford to do that? I doubt it.
We (the security minded people) are only asking for one secure e-mail
client that has the power-user features we want. Just one. That's it.
Let us have TB.
--
TBUDL/BETA/DEV/TECH Lists Moderator / PGP 0x6C0AB16B
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