Dear Paul, @5-Mar-2008, 07:14 -0500 (05-Mar 12:14 here) Paul Van Noord [PVN] in mid:[EMAIL PROTECTED] said to Marck:
... <snip> PVN> years. The "Parked in Outbox" concept is not intuitive and I cannot PVN> recall a single user figuring this out on their own. I don't actually buy that. Fact: you are editing a message. You have 4 disposition buttons at the top (and menu options). Hover help tells you "Save as draft" on the 3rd button. Every single user can figure that much out. It is a totally minor reach to discover the saved draft message in the outbox. The default column configuration shows the parked flag. What's to figure out? Fact: hit F1 while editing a message - even a novice user knows how to get help. There it is, plain English (or whatever is the language used in the translation being run), in the help: ,------/ From TB help \------ Save message as draft 1. Go to Message 2. Select Save message as draft Note: Your message will be put in the Outbox, flagged as draft preventing The Bat! from sending it `------\ End /------ While I accept that conceptually a user may not come up with the "Parked in Outbox" blindly, I do not accept that it is not obvious when you need to use it. I don't have a problem with the request for the feature. I have a real problem with the weak arguments and flawed logic used to support the request. PVN> Some struggle with it constantly. I monitor these lists and the forums - I get full email feeds as an admin. This is not even an FAQ let alone a "constant" gripe. If you want to argue a point, facts help. I accept that you may have a different source of user enquiry and I'm only talking about the official TB support channels. PVN> As with you I appreciate TB's way but as a trainer of new users I PVN> assure you a Drafts folder is far more intuitive. Only if you came from software that had one and, as a new user, you are looking for the feature without actually trying to use it. PVN> The argument that it is redundant is invalid as there are many of PVN> those in TB and most software. If it were valid why are there PVN> formatting buttons in the editor? We already have the menus and PVN> hot keys! Here, you are talking about 2 routes to the same functionality - standard throughout just about every windows application - menu functions replicated in handy toolbars. That argument has no connection to the request for a separate drafts folder. It's a whole different scale of work involved. Most IDEs have a very simple mechanism for tying menu functions to toolbars. The kind of redundancy I'm talking about means having to write reams of new code to support something that adds nothing new. It may happen - I don't know. I know that, as a programmer I wouldn't like to do it. For all I know, it may even require a complete re-write of the outbox functionality. Like I say - you, and others, may want the feature and I don't actually object to the request. I just object that nobody seems to be able to make a sensible argument in favour of it without using flawed logic and exaggeration. That's not a challenge, btw. I've said all I'm going to say on this topic. Over to the wishlist and the whim of the RITs. ;-) -- Cheers -- //.arck D Pearlstone -- List moderator and fellow end user TB! v4.0.14.9 on Windows Vista 6.0.6000 '
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