Dz-Jay, [DJ] wrote:

>> Some of you seem to forget that you paid for a product as is - not as
>> it may be some time in the future.

> Ahhhh... Of course! Thank you for pointing that out.  If this is the
> kind of support and helpful community participation I'm looking
> forward to, I know where my money is not going next upgrade cycle.

Derek is simply disagreeing with you. You strongly put forward your
arguments. He strongly retorts with disagreement. Does he have to
agree for him to be exhibiting community spirit.

I don't agree with your line of argument either despite my having
personal problems with TB! and what is happening with its development.
However, I'm not at Ritlabs having to decide which development
directions to take after looking over and considering all the wishes
and sentiments being expressed by the various users (single/SOHO
or corporate licensees) they wish to please.

If TB!'s development is not going the way *you* wish it to, you can
only voice how *you* feel, hoping that you'll be supported by others and
with this support see changes made in the development that goes more
your way.

When this isn't happening, you have a tough decision to make in that
you either put up with things or make a change to another solution.
I'm currently in this state, though I'm in a phase where I'm leaning
towards staying with TB!. I disagree with demanding that things happen
your way because you paid for the software. It's not only you who paid
for the software. Others did. If the software is being developed in a
particular direction, it's usually done to please some part of the
application userbase, i.e., large segments or the majority.

They can never please everyone and they cannot make the software bug
free in all environments. This is why they have to include that clause
in the EULA, i.e., that the licensee is accepting and agreeing to use
the software *as is*. They quite rightfully have to protect themselves
from unreasonable demands/expectations from customers.

> I guess Ritlabs is really happy with its current userbase, I'm sure
> its big enough for its needs and don't need to attract new
> customers, and of course, could use to loose just a few. Thank you.

Not doing what *you* wish RIT to do in terms of TB! development
doesn't amount to your conclusions above.

-- 
Allie Martin [List Moderator and fellow end-user]
 � My PGP-Keys: http://key.ac-martin.com �
The Bat!� v2.13 "Lucky" Beta/7 � Windows XP Pro (Service Pack 2)

..... To err is human. To blame someone else is politics.
  
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