Hello Assad,

>>> I think it is a common QT and not an account QT shared; but I don't
>>> find any Common QT in my Quick Templates. Maybe it is deleted or is
>>> bug them then.
>
M>> You may try something.
M>> - Exit TB.
M>> - Look for ACCOUNT.QTB file in your MAIL directory (which holds Common QTs).
M>> - Copy it to a safe place and then delete it or rename it.
M>> - Start TB and try to use your 'salutation' QT.
M>>   - If it doesn't work, then you are right and it is a Common QT
M>>   - If it does work, then my friend, it is a shared account QT
>
>    I do not have a common folder in my mail directory. I remember
> having one but deleted it long time ago. 

You don't need any common folder in order to have Common QTs, they are
not related to each other. As I said in my previous message, Common QTs
are in ACCOUNT.QTB file in _MAIL_ directory.

> When I do New Message ->Utilities -> Insert -> Insert Quick Template;
> I find the QT there but cannot find it in Menu ->Tools->Quick
> Templates. My only conclusion is that it is the ghost of the deceased
> common folder which I deleted long ago! I gave up but thanks really to
> everyone who helped me.

As I say above, Common QTs are totally independent of Common folders. I 
have several common QTs and don't have (never had) any common folders.

Please try what I suggested in my previous message.



-- 
Best regards,

Miguel A. Urech (El Escorial - Spain)
Using The Bat! v6.4.0.2
My photos at: http://www.Rancho-K.com
My photoblog: http://mau.aminus3.com



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