Hi, Thomas, 


Sunday, July 12, 2020, 7:46:21 PM, I wrote:

TF> Hello Achdut18,

TF> On Sun, 12 Jul 2020 14:16:45 -0500 GMT (13-Jul-20, 2:16 +0700 GMT),
TF> Achdut18 wrote:

>>   Today, I am
>> now experiencing a situation in which TB is now attempting to
>> download all ~4000 messages currently on the server and not just the
>> new messages, of which there are are only less than a dozen.

And you responded:

TF> Known bug, it happens rarely vbut does happen:
TF> https://bt.ritlabs.com/view.php?id=1779

TF> Go to: Account / Dispatch Message on Server / All Messages
TF> Wait for the mail dispatcher to show the list of headers, it can take
TF> a few minutes. Then hit ctrl-2 to toggle the tickmark off the Received
TF> column for all messages, and then hit enter.

Thanks for these instructions.  Ultimately, I was able to figure out that I had 
to wait for all of the headers to download before doing anything.    However, 
once I hit ctrl-2, I was unable to toggle off the tickmark on the "receive" 
column for all 4000 messages.  Rather, about 3200 would toggle off, and the 
remaining 800 would have the tickmark remain.   Ultimately, I downloaded those 
800 message, which was a lot better than downloading 4000 messages!    (And, 
then, of course, I deleted the duplicates.) 

By the way, my wife also experienced the same problem earlier this year for 
several months.  Ultimately the problem stopped just as suddenly as it started. 
   


Unfortunately, becasue I am not a member of the beta group, your link would not 
work for me.  I had to log in to read what the link linked to and my regular 
Ritlabs log in credentials would not work.    

The real question, of course, if this is a known bug that has existed for some 
time, wny does it still exist? Or, has it been known for only a very short 
while?

Once again, thank you very much for taking the time to respond and explain how 
to deal with this.   I genuinely appreciate it!!

All the best, 


-- 
Avi

Avram Sacks, using The Bat! Pro ver. 9.1.18 on Win 7 Pro


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