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Hi Homesick,
On 24 June 2001 at 13:10:45 +0200 (which was 12:10 where I live)
Homesick Mac wrote to [EMAIL PROTECTED] and made these points:
MDP>> Another thing you can try is to either use the TB backup routines or
MDP>> to zip up the mail folders and keep the HKCU/RIT registry key safe.
MDP>> Once you have done that you can uninstall TB and delete the registry
MDP>> key. Then you can try a virgin install and see if that crashes in the
MDP>> same way.
HM> I did this. I backed up my accounts, uninstalled but kept the
HM> Registry entries. Installed the 1.53d again. Started without any
HM> other app running, it crashed. I uninstalled with the old
HM> uninstaller ( 1.53d comes without any, right ? ),
1.53d was the emergency update which *added back in the uninstaller*
which had been accidentally left out of the previous 1.53 releases.
HM> now with the option of deleting everything.
HM> The new installation ( after importing the backup ) lasted for
HM> about 10 minutes. It crashes while reading mail, while trying to
HM> write a new mail, by just clicking around and changing accounts
HM> viewed...
Does the timing of the crash coincide with the "Periodical mail
checking" cycle? Is there some kind of weird IPC file in the TB folder?
HM> I really don't know what to do.
HM> I've tried to narrow the cause but what now ?
I don't think (from what you're saying) that you *deleted* the old
data. One of my contentions was that it was the data that was
corrupted and was causing TB to crash. Try a *completely* virgin
install with no pre-configuration and no old messages. The backup was
to ensure that your data remained safe in case it's nothing to do with
the data and that you can get it back after trying. Perhaps importing
the data from backup rather than using corrupt data files will cure
the problem.
HM> _And_ I'm having the problem with registering the new installation
HM> because the Pasword key wouldn't be accepted. I've used the info
HM> I've got from the Ritlabs when registering/paying for my
HM> educational copy - Wed, 26 Jan 2000 04:46:43 GMT.
I don't know about why this would be. If you have a backup / copy of
the registry data, you may be able to restore the registration key
from there.
HM> Thanks very much for any further help with this :-)
HM> BTW, could somebody send me ( or link me to ) some earlier version, like the
HM> Christmas edition which worked perfectly here ? Just so that I can try if the
HM> crashes stop ?
- --
Cheers -- .\\arck D. Pearlstone -- List moderator and fellow end user
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