Per your suggestion, I tried the Windows driver, and I tried loading the latest HP driver. (I even tried upgrading TheBat! to version 1.60.) I reject out of hand your suggestion, that I buy a better printer, as merely suggesting that I throw more money at the problem. After all, the might have other uses. I also disagree with your suggestion that this is an HP problem rather than a TheBat! problem.
Other programs are able to print with the HP 694C, therefore it is possible for TheBat!'s developer to write code to enable TheBat! to print with the HP 694C. It is only a matter of TheBat!'s developers recognizing whose problem the problem is, stepping up to the problem squarely, and solving the problem. I emailed the following bug report to RITLABS <[EMAIL PROTECTED]> on 23 March 2002. ++++++ Begin Bug Report ++++++ I downloaded and installed The Bat! Version 1.60. The printing problem I had with Version 1.53d (see below) is still a printing problem. Only the non-readable characters have changed. Now all non-readable characters are the same empty rectangle character. Incidentally, "all my other programs" that print normally on My HP 694C printer include NotePad, WordPad, Word, Quicken, Opera, and Eudora. If they can figure out how to do it, why can't TheBat!? -- Daniel Grunberg =The following message was sent to <[EMAIL PROTECTED]> on 19 March 2002= Hello The Bat! developers, I am using The Bat! Version 1.53d Serial Number 2B42E2E3 under Windows 95 4.0 Build 1111 B and would like to report a bug The bug description: I'm using an HP 694C printer. All of my other programs are printing properly. TheBat! is not. When I print incoming messages using TheBat!, everything (i.e. both the header and the text) is printed in black, non-readable characters. When I print a message that I an composing using TheBat!, the header and the text) are printed in black, non-readable characters. If I insert quoted text in the message, it will be printed in black, non-readable characters. However, if (and only if) I'm replying to a message, any quoted text from the message being replied to will be printed in red, readable characters. Steps to reproduce the bug: Print a message using TheBat! ++++++ End Bug Report ++++++ >> Since using TB!, I've always seen reported problems with HP >> problems that change over time as Ritlabs tries to rectify the >> problem. > A more general reply from a developer. HP printer drivers are hell on earth > to develop for, as their drivers are quite unlike most other printers on > the planet. It's a very common problem with any program that prints. About > the only suggestions to date are updated printer drivers, or use the Windows > Deskjet 500 driver. Some HP printers are far worse than others and I see a > few listed here that give problems with a whole range of software. HP are > far from helpful and from the research I've done, the developer (of say The > Bat) are the last people that should be blamed. Blame is wholly the fault of > HP IMO. Try installing a Windows Deskjet 500 (or is it 550) printer driver > and print using that and see if there's a difference. > From a customer support point of view my answer is always; "buy a better > printer." Just make sure it's not a HP :) No doubt I'll get flamed but > believe me all my printing issues for my customers come down to HP printers. > With only the odd exception with other makes. This issue only affects some > HP printers and both I'm well aware of have been mentioned here. some of the > 600 and 800 range. The 990Cxi is not one of them, which is seen by it > working OK. > Try the default Windows printer driver (above) and you should find it works > a treat. Not to you specifically Allie, of course. > There's not a *whole* lot the developers of The Bat can do, however it's no > reason why they can't fiddle trying. Just don't waste too much time on > it, as HP are not the best company to get solutions from. Again HP printer > drivers are very different to most printer drivers. Epson's are hard to beat > for good all round drivers, which cover every possible software print job > IMO. -- Daniel A. Grunberg Kensington, Maryland, USA homepage: www.nyx.net/~dgrunber/ ________________________________________________________ Current Ver: 1.53d FAQ : http://faq.thebat.dutaint.com Unsubscribe: mailto:[EMAIL PROTECTED] Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED]
