I imagine no one wants this thread to go on forever, but
someone needs to point out that almost all the name brand
vendors do the same, but offer even less support. We build
our own boxes, but if I know someone who really thinks
they need a name brand machine, Dell is one of the better
ones and easiest for me to support. Which is what happens
in the long term :-)

Lynn

Tuesday, May 7, 2002, 8:47:41 AM, you wrote:


G> ON Tuesday, May 7, 2002, 4:20:17 PM, you wrote:

CT>> What on earth does the above mean? How are Dell's machines "set up to
CT>> generate minimal service requests?" I don't think you know what you're
CT>> talking about.

G> Clive,

G> I should not have made that remark here, it to of topic and  probably
G> scares a lot of people using dell machine :-)

G> Minimal service requests is exactly what it says, make sure owners do
G> not call the service desk or make service requests and when they do
G> reduce the time spent to the minimum. Things that they do
G> - Use special function reduced hardware (because it reduces cost)
G> - Use a driver because they know that one works, not the latest / fastest.
G> - Restore tools that reset the whole machine to factory setting (sorry for the 
missing data)
G> - Use design for assembly technics that unfortunately reduce
G> repairability / upgrade possibilities

G> I will stop here before it gets to technical.
G> How do I know this? I have been in the business for over 20 years now
G> building, designing and selling computer hardware.

G> Agian lets stop this here. I am not a member of TBOT sorry.



-- 
mailto:[EMAIL PROTECTED]         * * *    Aun Aprendo
I'd rather be WARP'ed    * * *      Team OS/2

http://www.sites.onlinemac.com/hawthorne/


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