Hello Eddy,
Was there ever a solution to this?  I am a VAR and have about 100
customers using TB!.  I have one customer that has this problem daily.

He receives large attachments from a variety of people, and most of
them are being corrupted when they are transferred out of the bat,
either to the hard drive or to a viewer.

If he forwards or redirects the message to anyone else, including me,
with the bat, they work just fine.

So the message is not corrupt while in his message base, only when TB!
saves it to disk.

Where can I look for a resolution to this?


Thanks.....



Wednesday, April 17, 2002, 7:08:02 PM, you wrote:
EG> I am currently evaluating The Bat! I started with 1.60 and
EG> just recently installed 1.60c.

EG> So far, I really like the product. But before I buy it, I need
EG> to figure out why certain attachments (usually large ones) are
EG> being corrupted.

EG> For example, a friend just recently sent a 525K ZIP file of
EG> pictures to both me and my wife. We both use the same ISP with
EG> the exact same mail settings. Unfortunately, she likes Outlook
EG> and that is what she uses.

EG> Also unfortunate is the fact that the ZIP file was received just
EG> fine by her, but corrupted by The Bat. It has to be TB because:
EG> 1) my wife received the message just fine and we both use the
EG>    same ISP
EG> 2) I can download the ZIP file just fine using my ISP webmail
EG>    interface
EG> 3) I forwarded the message (via my ISP's webmail interface) to
EG>    my wife and myself again. Again, she received it fine and the
EG>    copy I received via TB was corrupt and would not open.

EG> This has happened with JPEG attachments as well; at some point the
EG> picture just "ends" prematurely. Again, no problem if I login and
EG> view it via the webmail interface. (I have TV configured to keep 
EG> the mail on the server for 3 days because of this problem.)

EG> Does anybody have any ideas why this is happening? I assume that
EG> other people aren't experiencing this issue, otherwise there would
EG> be lots of posts about this, but I couldn't find any. Why am I 
EG> so "special"? I've tried uninstalling and re-installing TB, I just
EG> upgraded to 1.60c (as I mentioned), etc. all to no avail.

EG> I have about 20 days left in my trial, and I'd like to see if I can
EG> get it resolved before it is over.

EG> Thanks for any help!

EG> P.S. Is there any way to prevent TB from adding the stupid X-Rcpt-To:
EG>      header? It seems that even if you send a message to a bunch of
EG>      people, TB always adds an "X-Rcpt-To:" header with the email 
EG>      address of the last person on the list or CC: line. Very annoying.


EG> __________________________________________________
EG> Do You Yahoo!?
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EG> http://taxes.yahoo.com/

EG> ________________________________________________________
EG> Current Ver: 1.60c
EG> FAQ        : http://faq.thebat.dutaint.com 
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-- 
Best regards,
 Jason Gottschalk                         mailto:[EMAIL PROTECTED]
 SYO Computer Engineering Services, Inc.
 586-286-2557


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