Hello Joyce,

in 010f01c24838$dfa07ac0$6d0d08d5@joycesala">mid:010f01c24838$dfa07ac0$6d0d08d5@joycesala was written:

>> You could first try to contact the distributor you ordered the CD at and
>> ask about the state of your order.

> The distributor was cifnet, the only one showing on the TB! site.
> I sent them an email to [EMAIL PROTECTED], no response yet.
> Trouble is, that not having their order no., I don't know how they
> can trace me....

As far as I can see in ordering page you had to give name, address and
e-mail-address ... So they could try to trace you by this data ... if they
would response :-/
As you told you ordered nearly 14 days ago it's quite astonishing they did
not sent you an order ticket yet ... :-/

>> Additionally you could drop a mail to <[EMAIL PROTECTED]>, explain your
>> situation, what e-mail-address you used to order/register and how to
>> solve this problem; they might be able to help you quickly or describe
>> what actions are necessary.

> Same here: how can I prove I'm saying the truth, if I don't have
> the order data?

You have your name and address, additionally your e-mail-address.
They could have a look if they got an order for these data in.
They won't mail you the key in first reply, but maybe be able to tell you
if and when an order for these data was processed.
-- 
Regards
Peter Palmreuther
(The Bat! v1.62/Beta1 on Windows 2000 5.0 Build 2195 Service Pack 2)

What kind of cars do Proctologists drive? Ford Probes.


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