SM>> The biggest problem, IMO, is that the help file is inadequate. I know
SM>> several friends who could benefit from The Bat but there's no way I'd
SM>> recommend it without a vastly improved help file. I'll recommend TB!
SM>> to friends with a good level of computer competency but to the average
SM>> home user .... no way !

Inadequate? You're too kind. It is - IMNSHO - the most unprofessional aspect of
TB.  One of many examples: from the main menu, Options | Preferences, then Help.
"The topic does not exist". DOES NOT EXIST?? On a preferences panel?!  Now do
Options | Editor Preferences, then Help. Hello?? That's help??

PW> I can't stay quiet any longer. At work we use Lotus Notes, (No
PW> Choice). I recommended The Bat! to a co-worker for home use. This Lady
PW> is a total computer illiterate. She downloaded The Bat!, installed and
PW> was up and sending messages within 45 minutes. She does not use all
PW> the features because she has no need. I've found this program to be
PW> one of the easiest to get people started. She now is pushing our
PW> company to take a look at The Bat! to replace Notes.

Apples and oranges. Notes is complete overkill if it is used for email only. But
even so, Notes is appropriate as an enterprise email system for a large number
of users. No way that you'd use TB for this. A few of many examples: Forget your
TB password? Fergit it! Need support? Sorry, a mailing list alone doesn't cut it
for most companies. Centralized backup? Where are you going to centralize the
message base in a secure manner? (And this is coming from someone what has
Notes for 12 years and hates it as an email system!)

"She now is pushing our company to take a look at The Bat! to replace Notes."
A perfect example why "computer illiterates" shouldn't make technical
recommendations...

jon
-- 
 jwayne                          
 [EMAIL PROTECTED]


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