In <[EMAIL PROTECTED]">mid:[EMAIL PROTECTED]>, Thomas Fernandez [TF] wrote:'
TF> You have *no right* to a discount. The vendor decides when and TF> if they give you one. The vendor will also set the conditions. TF> If you don't like the conditions, don't take advantage of a TF> special discount. If you do, don't complain afterwards. Stick a pin. Sean wasn't actually complaining to Ritlabs. He asked for a solution. I haven't complained to Ritlabs about this. I just altered my headers. Is stating my disagreement or dislike for some aspect of the program necessarily a complaint? And even then, why does paying for software and accepting it mean that you cannot complain about some aspect of it. If we had adopted your attitude on the issue, then the serial numbers would still be in the X-Mailer header. Why is complaining about the X-Mailer header any different from complaining about any other aspect of the application? Thank goodness Ritlabs doesn't have this 'take-it-or-leave-it' position on their licensing, and how they choose to present their application to their users. They listen, are reasonable and will make a change if their customers present a good case. They're human and as a result often overlook some aspects of certain issues. It can be very difficult to understand how policies can affect or get in the way of customers. It's therefore in a companies interest to listen carefully to their customers complaints/suggestions/requests and implement changes as they see fit. -- Allie C Martin \ TB! v1.62/Beta7 & WinXP Pro (SP1) List Moderator / PGP Key - http://pub-key.ac-martin.com ________________________________________________ Current version is 1.61 | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
