Hi,

Phil Bingham wrote in msgid:000501c2c14a$873da520$2e01000a@valeprb :

> I've just started getting this message when attempting to send
> messages with TB. Since this message is being sent via exactly the
> same route, I presume that I have inadvertently changed a setting
> somewhere! Does anyone have any ideas what could be causing this?

In opening the communication with a mail server a so-called HELO
greeting is issued by the mail client. The 'language' used in the
communication between your mail client and a mail server is called SMTP.

It looks like the mail server you are using to send out your mail
doesn't like the way TB introduces itself.

The bat usually starts its communication with "EHLO" and the name of
your computer*. By saying EHLO rather than HELO the Bat declares that it
is capable of speaking extended SMTP (which is now widely 'spoken').

There could be two issues:

- the mail server doesn't like to be approached with a EHLO greeting
- the way your computer's name appears in the greeting is not liked by
  the mail server

In the first case the Bat should fall back to a HELO greeting and mail
client and mail server should keep on talking to each other. If this is
the case I don't know why this isn't happening.

In the last case you'd have to dive deeper to see what OE uses to start
the communication and what the Bat uses.

The following information might be helpful in tracking down the problem:

- Is there any more information in the Bat's logs (Shift-Ctrl-A or
Account/View log)?
- What type of mail server is the Bat talking to?

Regards,

Markus
*I'm not sure but it could also be that the Bat does it wrong by not
using your computer's name in the greeting but rather the name of the
computer it is talking to. I can't verify it it on my machine since I am
doing various weird things with my outgoing mail. Perhaps somebody else
can confirm this.
-- 
Using The Bat! 1.63 Beta/5 under Windows NT 4.0 Build
1381 Service Pack 6 


________________________________________________
Current version is 1.62 | "Using TBUDL" information:
http://www.silverstones.com/thebat/TBUDLInfo.html

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