Geoff,

Thanks for that very clear post, but I'm still having problems:

GL> Just a thought, did you reboot after installing TB as your default
GL> simple MAPI handler?

Yes - a few times!

GL> You can check whether MAPI is configured in Word by issuing the
GL> following command in the Immediate window:

GL> MsgBox "MAPI is " & IIf(Application.MAPIAvailable, "available", "not available")

GL> You should see a message box that tells you whether MAPI is available.

I get the following:

  Run-time error '438':

  Object doesn't support this property or method

Is there something extra that I need to install?

GL> Another thought -- AIUI, Windows 2000 and XP are "self-healing" and
GL> can restore "essential" system files when overwritten. Thus, Windows
GL> could (unhelpfully) retore the Outlook version of MAPI. Try running OL
GL> after you've set TB as the handler for simple MAPI. If OL starts
GL> without complaining, its MAPI library is still installed, in which
GL> case, someone else can hopefully enlighten us on preventing Windows
GL> restoring that DLL after TB replaces it.

Outlook is now completely uninstalled on my PC, the MAPI32.dll file in use
is 57,344 bytes and looks to be the new one.

GL> Other than that, I'm stumped.

Welcome to the club...


-- 
Nick



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