Hallo Allister,

On Mon, 12 Jul 2004 17:34:35 +1200GMT (12-7-2004, 7:34 +0200, where I
live), you wrote:

AJ> Documentation is part of a product.

Though I certainly wouldn't say that TB is the best documented program
ever, I certainly can't blame RitLabs too much for the online help.

Let's face it. What do you expect from a help file? It has to mention
the features in the program, but it doesn't have to take you by the
hand like one of those [EMAIL PROTECTED]@d MS wizards that take you almost to the
place where you'd like to be and then leave you in the dark how to
get at your final destination.
I can't remember how many questions I've answered with straight
quotations from the help. Most questions I didn't do that were things
I wouldn't expect in a help file.

AJ> Let's face it, how many newcomers would stick with it if this list
AJ> suddenly disappeared?

Don't know. I don't know how important this list is for the success of
TB. For myself it didn't do anything. When I subscribed I was using TB
for over a year.

In real life I only know about four TB-users and none of them are on
this list. Well, maybe I shouldn't count my sister among those,
because she only uses TB because I said that if she wanted my on-line
help I'd better know what screen she had in front of here nose, so she
uses the same software as me. ;-)

AJ> For that matter, how many longer term users would stick
AJ> with it?

I like the company and I would miss the puzzles like 'what keeps my
filter from functioning' I can't say that the presence or absence of
this list would dictate my choice of software.

AJ> If people aren't using these wonderful features then they're a waste of
AJ> the programmers' time.

TB has lots of features that are a waste of programmer's time in my
eyes, like smileys, html, etc. IMNSHO it's bloat, however some think
that it's the most wonderful thing ever, so YMMV.
Don't think that I'm against all added features, even though my
particular needs rather exclude the use of IMAP, I don't think that
that's a useless feature.


-- 
Groetjes, Roelof

Disclaimer: Any opinion stated in this message is not necessarily shared by my budgies 
or rabbits.


________________________________________________
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