Dear Anna,

@1-Aug-2004, 15:23 -0700 (01-Aug 23:23 UK time) Anna said to Marck:

MDP>> Question : Is your account configured as a POP or an IMAP account?

> POP.

Do you have TB set up to prompt you for the POP password or have you
stored it in TB? If TB is prompting you then maybe the correct
password is not available for TB to use in the POP before SMTP
setting.

MDP>> Have you tried ant of the other authentication methods?

> Between us, Ryan and I have tried all of them. I noticed one
> thing today though: Under Account>Properties>Transfer>Send
> Mail, the port listed is 25. Should I change that to 110, which
> is the one the ISP told me to use for the workaround?

Certainly NOT. Port 25 is the SMTP port. Port 110 is the POP port.
Post Office Protocol (POP) is used to receive mail. Simple Mail
Transfer Protocol (SMTP) is used for sending.

The workaround your ISP gave you was to do a login to the POP server
using your POP credentials before sending messages using standard
SMTP. That is: POP before SMTP authentication. When you say:

telnet (my server name) 110
user (my username)
pass (my password)

Was the username and password any different from the normal username
and password? If they gave you a different set to use for this
purpose, the TB has a space in which to enter them under SMTP
authentication.

Since your ISP has been willing to ascertain that this "telnet"
workaround was needed, perhaps they will be good enough to explain
to you (and you can relay back to us) why standard POP before SMTP
authentication fails to work for you. I really should.

MDP>> "Relaying" is usually an accusation levied when an email's "from"
MDP>> address is not that accepted by the server as authentically that of
MDP>> the account holder .. could that be anything to do with it?

> I don't think so. Each account has the correct "from" name in the
> transport stuff (including user names and passwords). Those
> should match the account, not necessarily my ISP info, right?

Now you have me confused. Or do you. We're talking about the login
details for your email settings, not the login to your ISP PPP
access (dial-up).

-- 
Cheers -- //.arck D Pearlstone --List moderator and fellow end user
TB! v2.12.03 on Windows XP 5.1.2600 Service Pack 1
'

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