Hello Michael, On 03 September 2004, 09:22 -0700 (03/09/200417:22 local time) Michael L. Wilson [MLW] in mid:[EMAIL PROTECTED] wrote:
MB>> Yes, but only from a marketing point of view. RITLabs seems to have MB>> embarked on a new marketing push, to get TB! more widely known. MLW> I have no problem with true, honest marketing. I wish RitLabs would MLW> try that. Recent behavior is "bait-and-switch" which is illegal in MLW> the USA. MLW> Marketing is when you use techniques to entice people to investigate MLW> and try product, then hopefully buy it. MLW> Another point. It has been shown that if 1 person is dissatisfied MLW> with your product or company, they will tell 16 people. If a person MLW> loves and uses your product, they will tell 2 people. Therefore MLW> customer satisfaction is the highest priority in any marketing MLW> campaign. I think the recent surge of messages on these lists is attributable to group hysteria. No one has coerced me to buy Version 3.0. I made a decision on merit and I'm very pleased with the outcome. Upgrading has cost less than a round of drinks and saved me countless hours already. It's true, Ritlabs could communicate more effectively... but we knew that already so there's really no need to rant on about it day after day. What's more, I'd have been none-the-wiser if I didn't frequent these lists; I'd first learn about Version 3.0 from that message Ritlabs sent out. And I get these all the time... Acronis, O&O, TuneUp Utilities, Handy Backup etc. In fact, I'd be more concerned if new versions didn't come around very often. -- Best regards, Martin Webster Jabber mjw | ICQ 15893823 Quote of the day: "What is a man profited, if he shall gain the whole world, and lose his own soul?" ST MATTHEW 16:26 ________________________________________________ Current version is 3.00.00 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
