Hello Group On Wednesday, October 27, 2004, 11:47:18 PM, wrote:
MB> Hello WilWilWil! MB> On Wednesday, October 27, 2004, 5:33 PM, you wrote, in part: W>> So good developers team with so pitiful sales service... MB> Yes. But something got through to them between the almost immediate, MB> very bad response to MFPA and the weeks-later rude offering to you of MB> a substantial discount for the Upgrade fee. MB> So perhaps there's hope? MB> I hope MFPA will go to that link which you posted and get v. 3.0.1.33. MB> It's deserved, and as you and I just agreed, WilWilWil, only right MB> that someone who's used v. 2.12.00 for only 2 weeks before the v. 3.0 MB> announcement should have it. [snipped] I d/l v2.x, installed and used it for five days then registered it on 28th August 2004, the email containing the key is dated 28 August 2004, 16:52:16. I emailed sales, reminded them 2 weeks later then 2 weeks after that I found a different email address on their web site and forwarded my earlier mails to that address. I was offered, and accepted, the same discount as WilWilWil. I wasn't delighted but for the sake of a few Euros I didn't think it was worth pursuing, not that I had any grounds for so doing except for goodwill. I have, however, been treated very much better by other s/w companies in similar situations in the past (Borland being worth a mention, they know what goodwill means). So, I don't know if I was the closest to registering just before the new version but they seem to be treating us consistently. (If I had taken advantage of the full thirty day trial I could have had v3 as my first version). To be fair when this fuss first blew up somebody did say that Ritlabs would come up with 'something' -- Jeff Gaines Damerham Hampshire UK :Jeff_Gaines: ________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
