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Hi Stuart,

on Wed, 5 Jan 2005 19:20:00 +0000GMT, you wrote:

SM> I agree that the support on this mail list is absolutely
SM> excellent. I just do not think it appropriate for a software
SM> developer to take money for a business/pro version and not provide
SM> some degree of support without depending on unpaid volunteers.

What's wrong with that, as long as there *is* support?

In my view, this is a formalism. RITlabs could hire an extra support
person, which would increase their costs and in consequence the price
of the product. All this person could do is read everything in all TB!
lists (because no-one can imagine all possible conjunctions and
interferences on the users' PCs with their programs and The Bat!).
This can be done much better by the users themselves. So, RITlabs
actually *has* a much more efficient support than usual. :))

I'd love to be paid for my participation, but I volunteer anyway like
many others. I just think it's worthwhile. :-)

- -- 
Cheers
Peter

And always remember that it's bad style
to start a sentence with a conjunction!

Winamp currently playing: monty python - the universe song
'
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