Hello Mary,

Thursday, January 6, 2005, 1:07:25 PM, you wrote and sent the following:

> I think perhaps Thomas may have thought he was Replying to Andrew.
> Andrew said that his company selected a different e-mail client, right
> after it lost a year or more of collective productivity in two days,
> due to the viruses that invaded via Outlook Express's preview pane
> vulnerability a couple of years ago,

> Andrew said he would have very much liked to have been able to
> recommend The Bat!, but wasn't comfortable doing that because RitLabs
> does not answer its customers' letters asking for help--at least, not
> on a dependable basis.

> Corporation decision-makers are going to want answers from the seller
> or the developer, not from volunteers on a support mailing-list. At
> least that's the point I think was being made by Andrew.

> Thomas apparently doesn't think that any e-mail seller offers that
> kind of support.

Summed up nicely!


--
Andrew


Using The Bat! 3.0.1.33
On Windows XP, 5.1 Build: 2600

Beware lest in your anxiety to avoid war you obtain a master.
  --Demosthenes (384 BC - 322 BC)


________________________________________________
Current version is 3.0.1.33 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

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