Hello, List. I am having to post this message using Gmail because the other day my computer shut down unexpectedly just as The Bat!'s Connection Center was in the process of checking mail. When I rebooted, The Bat! would not open because something was corrupted. I was using OFTE at the time. No problem, I thought, I do have a backup, even if it is dated 6/17/06, so I'll simply uninstall and reinstall the program and then restore from the backup.
Unfortunately, there was a problem. I used Add/Remove programs (WinXP Pro, with SP2) to remove The Bat!. That worked. I used the MSI of The Bat! version 3.80.06 I had downloaded earlier when I updated to that version and upon starting it, I was prompted for my password which I entered as before. However at that point the program would not finish loading. I got the splash screen and it went away and the program drew on the screen but never completed the loading the menus, etc. It yielded a continuous series of Access Violations. I had to close it with the Task Manager. So I again remove it with Add/Remove Programs. I downloaded a new copy of version 3.80.06 from the Ritlabs site and installed that. Again, it appeared to install. However, after entering my password, which was accepted by the way, when I try to start it up, I still get the AVs just after the splash screen goes away. I can't get into The Bat! so that I can restore from backup. *And* because I can't get in, the clock is ticking on my "30 day trial." So I need some guidance as to what to do in order to get back into The Bat! so I can restore my registered version and begin again using it. (Fortunately, I still have a copy of my registration message stored in Gmail that I can reimport to get it reregistered, if I can get the program to load.) Thanks for any advice you have to offer. (Let's hope I can get the cut mark to work from this Gmail account.) -- Regards, Perry Nelson ________________________________________________ Current version is 3.80.06 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
