Hi On Sunday 20 September 2009 at 4:21:49 AM, in <mid:[email protected]>, Jeanny House wrote:
> She has a personal account with one provider and a work > account with the university's server. She has been > using her personal account provider's SMTP server to > send mail for both accounts when using her home > computer. On her old computer, it worked fine that > way. Now, with the new installation of The Bat! > (version 4.2.10.1, Windows Vista), she gets an error > message "Could not export message" whenever she tries > to send mail from her personal account. She has no > trouble sending mail from her work account through the > exact same SMTP server. "Could not export message" seems an odd message when trying to *send* a message. > Everything is correct in her Account Properties as far > as I can tell. Did you try deleting everything related to sending in the account properties and re-entering? > I've reached the limit of my expertise here. Any > suggestions? Back things up to make sure nothing is lost if it all goes pear-shaped. Try creating a new "test" account with the same settings. If this one sends and receives properly, move all the messages and folders across from and then delete the non-working account. Then rename the test account as the personal account and check it still works. Just a suggestion - no guarantees, and even if it works it won't say what was going wrong. -- Best regards MFPA Man is not a rational animal, he is a rationalising animal. Using The Bat! v4.0.38 on Windows XP 5.1 Build 2600 ________________________________________________ Current version is 4.2.10.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
