Morning all,
I'm developing a Documentation Request system at my new job, since I am supporting several departments that will say that they're project takes priority. I've written the policy and procedure, but I need something objective to measure a request's priority. My idea was something along these lines: Go Live Date 1 week = 5 points 4 weeks = 3 points Test Environment set up = 1 point Not set up = -1 point You get the idea. This way I can show the requester and my boss how a request was weighted, and thus placed in the Documentation Request Queue. A member from TOL (the other list) remembered that JoAnn T. Hackos created something like this in her book Managing Your Documentation Projects. I'm fairly certain that I own this book, but it's still packed away with my other books (think final scene in Raiders of the Lost Ark): <http://www.amazon.com/Managing-Documentation-Projects-JoAnn-Hackos/dp/04715 90991> I'm just looking for that metric. That table that I can configure as a filter to prioritize documentation projects. If anyone has this at their fingertips, I'd appreciate taking a look at it. Thanks, Jim ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $900 registration price. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
