>From memory it included weighting on the following: Difficulty of Topic - easy to complex Scope of Topic - small to large Availability of Info - complete and available to nothing Source of Info - dedicated to none
I have a (topic-based) spreadsheet I can send on if that helps. I've used it in the past for time estimates. HTH Gordon -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James Subject: [TCP] Documentation Request Metrics Morning all, I'm developing a Documentation Request system at my new job, since I am supporting several departments that will say that they're project takes priority. I've written the policy and procedure, but I need something objective to measure a request's priority. My idea was something along these lines: Go Live Date 1 week = 5 points 4 weeks = 3 points Test Environment set up = 1 point Not set up = -1 point You get the idea. This way I can show the requester and my boss how a request was weighted, and thus placed in the Documentation Request Queue. A member from TOL (the other list) remembered that JoAnn T. Hackos created something like this in her book Managing Your Documentation Projects. I'm fairly certain that I own this book, but it's still packed away with my other books (think final scene in Raiders of the Lost Ark): <http://www.amazon.com/Managing-Documentation-Projects-JoAnn-Hackos/dp/04715 90991> I'm just looking for that metric. That table that I can configure as a filter to prioritize documentation projects. If anyone has this at their fingertips, I'd appreciate taking a look at it. Thanks, Jim ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $900 registration price. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com ____________________________________________________________________________________________________ This email (and any attachments) is private and confidential, and is intended solely for the addressee. If you have received this communication in error please remove it and inform us via telephone or email. Although we take all possible steps to ensure mail and attachments are free from malicious content, malware and viruses, we cannot accept any responsibility whatsoever for any changes to content outwith our administrative bounds. The views represented within this mail are solely the view of the author and do not reflect the views of the organisation as a whole. ____________________________________________________________________________________________________ Graham Technology plc Registered in Scotland company no. SC143434 Registered Office India of Inchinnan, Renfrewshire, Scotland PA4 9LH http://www.grahamtechnology.com ____________________________________________________________________________________________________ ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $900 registration price. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
