Joyce Johnson wrote: >>Does anyone in this group write service manuals?
The company I work for sells automated pharmacy dispensing devices. My group is charged with the documentation, including service manuals. We are currently discussing the pros and cons of including theories of operation in the service manuals, and I am eager to hear your opinion.<< Two things Joyce... First, try to delete all those messages tacked on to the end of your question. Second, you don't need to go into great detail, but if the readers of your service manual don't understand how the equipment operates, how will they be able to properly service it? A service manual without a "theory of operation" is like a car with only three wheels. I also dislike the phrase "theory of operation," using "System Operation" or "System Overview," which is sort of a System Operation (lite) section. Al Geist Technical Writing, Help, Marketing Collateral, Web Design and Award Winning Videos Voice/Msg: 802-872-9190 Cell: 802-578-3964 E-mail: mailto:[EMAIL PROTECTED] URL: http://www.geistassociates.com (Online portfolio and resume) See also: URL: http://www.geistimages.com (Fine art photographic prints for home or office and beautiful note cards for all occasions.) ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
