I just got off the phone with Adobe and I don't feel good about the answer I 
received. I purchased FrameMaker 8 seven or eight weeks ago. I got it pretty 
quickly after it was released. I paid the full online price and I downloaded 
the file from Adobe. Well, I just called and asked what could Adobe do for me 
as I want to purchase the Tech Comm Suite. Their answer was NOTHING. Now we all 
know that Adobe KNEW when I bought FrameMaker 8 that the Tech Comm suite was 
coming out, why did they make me spend all my money. For almost the same price 
as I purchased the FrameMaker 8 license, I could have purchased the entire 
suite if I waited a few weeks. I do have one of the qualifying products to get 
the upgrade price for the Tech Comm Suite. I just think this is bad business. 
anyone else have this issue or on the other side of the coin, do you guys think 
I am unrealistic to be upset. Thank you all for your thoughts. 
Rick

______________________________________________

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


Interactive 3D Documentation
Parts catalogs, animated instructions, and more. www.i3deverywhere.com
_______________________________________________

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com

Reply via email to