Hi, Richard: It's not clear - you mention paying "full price" for FM8. Do you mean the full upgrade price from an earlier FM release, or the full retail price for a new license?
If the latter, it's been mentioned here that you can legitimately sell and transfer your full FM 8 purchase, and recover much of your outlay. To add a bit of perspective, although you've been knocked for posting everywhere possible to call attention to this unpleasant situation, the positive side is that apparently nobody else on these lists has had the same bad experience. There may be no comfort in knowing this, but it's also useful to quote this information to an Adobe customer service manager who could have the authority to reverse the excess amounts you've been charged. Your single case probably won't open the doors to a flood of similar requests. It's worth a try. Your credit-card vendor may also be able to go to bat for you, using their muscle to negotiate a refund of excess charges, to make you even. HTH Regards, Peter _______________________________ Peter Gold KnowHow ProServices ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
