I was with you to some degree until I heard the price of $99. It seems to me that Adobe did the best they could within the regulations they had to follow. In the scheme of things, $99 is peanuts and for that small addition, you'll get Captivate, RoboHelp and Acrobat.
If you knew this price...no, let's start positive. If you didn't know this price, I'm sure you are vastly relieved that Adobe is acting quite fairly. If you did know this price, I would wonder if there wasn't some hidden agenda trying to make Adobe look bad. For as long as I can rememember, whatever company has owned RoboHelp (sometimes for good reason and sometimes not), it has been the company people love to hate and most recently, Adobe has grabbed that dubious heading. I think that a $99 upgrade price is incredibly reasonable and fair for what you are getting and personally, I believe you should cross-post your pleasure just as you cross posted your anger. P -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, November 07, 2007 12:10 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED]; [email protected]; [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: [TCP] Upgrade Anger to Tech Comm Suite. I just got off the phone with Adobe and I don't feel good about the answer I received. I purchased FrameMaker 8 seven or eight weeks ago. I got it pretty quickly after it was released. I paid the full online price and I downloaded the file from Adobe. Well, I just called and asked what could Adobe do for me as I want to purchase the Tech Comm Suite. Their answer was NOTHING. Now we all know that Adobe KNEW when I bought FrameMaker 8 that the Tech Comm suite was coming out, why did they make me spend all my money. For almost the same price as I purchased the FrameMaker 8 license, I could have purchased the entire suite if I waited a few weeks. I do have one of the qualifying products to get the upgrade price for the Tech Comm Suite. I just think this is bad business. anyone else have this issue or on the other side of the coin, do you guys think I am unrealistic to be upset. Thank you all for your thoughts. Rick ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.23/1114 - Release Date: 11/6/2007 8:05 PM ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
