. . . or just PHONE them at 703-522-411, explain the problem and have it taken care of in a minute or so (or else let it develop into a war of your nerves & will versus a log-jam on the "information superhightway"). Sometimes a phone call to a PERSON is better than wishing and hoping that "someone" will see your request and hop right on it.
I did the phone call thing and that's how long it took to help me with the same problem as yours. -------------- Original message from "Dori Green" <[EMAIL PROTECTED]>: -------------- > I had a similar problem a few days ago. Sent a help request to > [EMAIL PROTECTED] and received a very prompt and courteous and completely > helpful reply. > > No problems here. > > Dori Green > > ______________________________________________ > > Author Help files and create printed documentation with Doc-To-Help. > New release adds Team Authoring Support, enhanced Web-based help > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > Interactive 3D Documentation > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > _______________________________________________ > > Technical Communication Professionals > > Post a message to the list: email [EMAIL PROTECTED] > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > Subscribe (email): send a blank message to [EMAIL PROTECTED] > Unsubscribe (email): send a blank message to [EMAIL PROTECTED] > > Need help? Contact [EMAIL PROTECTED] > > Get the TCP whole experience! http://www.techcommpros.com ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
