All of my manuals were officially classified as "vaporware" at some
point a year or two ago, meaning that they exist only electronically
now. For about two years before that, we released in PDF plus provided a
print on demand service for our users. We found that there was no demand
for printed copies--other than from our own tech support people, who
ordered the manuals instead of printing them out themselves.

Every now and then, we'll get a requirement for a printed version of a
quick reference guide for a specific customer. Pretty much everyone else
is happy with PDFs on a user CD.

Donna
 
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