Reboot the machine and log on as another user on fresh boot up. You should be able to delete the profile then. If you just log off a user and back on as another user, unless you have the user profile hive cleanup service installed, XP is notoriously bad about letting go of the profile from the previously logged on user.
Curtis McKay Network Administrator Belleville Township High School District 201 cmc...@bths201.org -----Original Message----- From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Tamara Pirmann Sent: Wednesday, August 11, 2010 10:00 AM To: tech-geeks@tech-geeks.org Subject: [tech-geeks] missing menu bar in Word 2000 Novice that I am, I'm having trouble locating the menu bar in Word 2000 on one of my teacher computers. I googled the problem and the only solution was to get out of full page mode. It's not in full page mode. The article also said that a registry error could cause this problem. I don't want to go there, so I thought I'd back up her files, then just delete her profile and start again. When deleting the profile, I get the message "index.dat is being used by another user". All is well when logged in as any other user. Any ideas on this one? Thanks Tamara Pirmann Technology Education Whiteside School District 115 Belleville, IL 618-239-0000 ext. 2254 | Subscription info at http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org |
