Like a bad dream. Rich / ICN-RTC7 Champaign
On Tue, Aug 24, 2010 at 9:47 AM, Nancy Sullivan <[email protected]>wrote: > First day of school for us yesterday…this was one of my head-desk > moments. > > > > Lab supervisor: The computers in the lab won’t work. > > Me: What specifically is wrong with them? > > Lab supervisor: Well, there is some sort of installer running. (He knows > this because there is a big graphic on the screen that says “STOP: Technical > Services is installing software on this machine. Do not turn it off or > restart. When the installer is finished, the computer will restart > automatically.”) > > Me: That would be the installer that is putting your new software on the > machines. > > Lab supervisor: But we need to use the computers. > > Me: Why do you need to use the computers? > > Lab supervisor: We need to use the new software. > > Me: That is what is being installed on the computer now. The new software > won’t be on the machines until the installer finishes. > > Lab supervisor: OK. > > > > Ten minutes later… > > Lab supervisor: The computers still aren’t working. > > Me: Is the installer still running? > > Lab supervisor: Yes. > > Me: Your new software (CAD program and simulator) does take quite a while > to load. > > Lab supervisor: Well, I thought it would be quicker if I just restarted the > computers. > > Me: WHAT?!?! > > Lab supervisor: I restarted the computers. I thought that would fix the > problem. > > Me: There was no problem to “fix.” Your new software was being installed. > > Lab supervisor: But we couldn’t log in. I figured I’d just reboot them all > so we could log in, but that installer is running again. > > Me: That’s because it needs to install your new software before you can use > the software. You have to let the installer finish BEFORE you can use the > software. Don’t turn them off…let the installer finish running. > > Lab supervisor: OK. But we need to log on to use the new software. > > Me (internally): AACK!!!! > > > > | Subscription info at http://www.tech-geeks.org | >
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