Was that current QB version or an older unsupported version? I have found them 
less than helpful.

-Heath Henderson

On Sep 15, 2010, at 4:28 PM, Hugh Merrill <catsreallyst...@gmail.com> wrote:

> Abe, last week I had a client with the same type problem. I got on intuit's 
> support page and scheduled a help call, you get a reservation type number, 
> then called. I'm sure support was in India or there abouts, but he was very 
> helpful. I gave him my email address, he sent a reset link, I hit the link 
> and reset the admin password. The whole process took about 20 minutes (mostly 
> on hold) and was free.
> 
> Hugh Merrill
> Stillwater, OK
> 
> On Wed, Sep 15, 2010 at 4:01 PM, Abe Loveless <li...@lovelesscentral.org> 
> wrote:
> Anybody know how to recover a Quickbooks 2004 company password?  I still have 
> a couple, but the users don't have Admin access.  So, I need to retrieve the 
> Admin password so I can add a new secretary to the system.
> 
> It appears that Intuit would happily let me upload my company file, and 
> charge me $x to reset all the company passwords.
> 
> thanks,
> Abe
> 
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