It was older, I believe 2006, maybe 7. The first problem was I installed a real old version (2004 I think) following an OS install and tired to open the newer data file. I went to the support site and searched the faq's on that, found a link to the reservation system for free phone support and went from there. Before I could "fix" the data file, I had to have the admin password. Once I had that, he also sent a link that "reset" the data file so I could open it with 2006(7). I'm not a quickbooks fan so didn't pay much attention. Our local extension people like quickbooks and I just send people them, usually.
Hugh Merrill Stillwater, OK On Wed, Sep 15, 2010 at 4:34 PM, Heath Henderson <hmh1...@gmail.com> wrote: > Was that current QB version or an older unsupported version? I have found > them less than helpful. > > -Heath Henderson > > On Sep 15, 2010, at 4:28 PM, Hugh Merrill <catsreallyst...@gmail.com> > wrote: > > Abe, last week I had a client with the same type problem. I got on intuit's > support page and scheduled a help call, you get a reservation type number, > then called. I'm sure support was in India or there abouts, but he was very > helpful. I gave him my email address, he sent a reset link, I hit the link > and reset the admin password. The whole process took about 20 minutes > (mostly on hold) and was free. > > Hugh Merrill > Stillwater, OK > > On Wed, Sep 15, 2010 at 4:01 PM, Abe Loveless <<li...@lovelesscentral.org> > li...@lovelesscentral.org> wrote: > >> Anybody know how to recover a Quickbooks 2004 company password? I still >> have a couple, but the users don't have Admin access. So, I need to >> retrieve the Admin password so I can add a new secretary to the system. >> >> It appears that Intuit would happily let me upload my company file, and >> charge me $x to reset all the company passwords. >> >> thanks, >> Abe >> >> | Subscription info at <http://www.tech-geeks.org> >> http://www.tech-geeks.org | >> > > | Subscription info at http://www.tech-geeks.org | > > > | Subscription info at http://www.tech-geeks.org | >
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