I do wonder how familiar the user is with the mac. Do they know that closing 
windows doesn’t quit an application but just closes the window? If they are 
more used to Microsoft Windows that may be a surprise. It could lead them to 
think that word won’t quit and they have to force quit.

Harvey

> On Jun 9, 2016, at 2:34 PM, Roy McMorran <mcmor...@barncrew.com> wrote:
> 
> On 6/9/16 11:07 AM, Eric Thav wrote:
>> One thing to try is to launch Word and Close any opened documents so
>> that Word is left running but with no documents open.  Then, quit Word
>> properly (Cmd-Q, for example).
> 
> Indeed this procedure does stop the opens-the-wrong-file behavior, so several 
> of you were on the right track.  Thank you very much for all the suggestions!
> 
> Now to figure out why Word keeps locking up to begin with.  As Eric pointed 
> out, things aren't going to improve til that's resolved.
> 
> Cheers!
> 
> Roy
> 
> -- 
> Roy McMorran
> Bar Harbor, ME
> 
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