On Wed, 5 May 2010, Michael Tiernan wrote:

> I am just saying that I (and who knows how many others) may benefit
> from learning from someone more experienced in the process of putting
> together a business case argument about something like this. I know
> that when asked "Why?" about some of these things, my mind goes blank
> because I have never thought about the problem from the point of view
> of someone who doesn't think of it as obvious.

I know I have a huge amount to learn and I am making an effort to see 
things from the business side of things.  Recently I have been explaining 
to various technical people why the production systems are being managed 
by a services organization and what some of the absolutely essential 
things that organization provides.  Things like datacenters with lots of 
physical security policies and procedures in place that will keep auditors 
happy.  Such issues are considered to be, at best, irrelevent by many 
technical folks, but absolutely esssential for working in a number of 
industries or markets.  Unless the auditors are satisfied that various 
security requirements are being met, those aforementioned technical people 
won't have jobs.

Unfortunately, this sort of situation can lead to making sure the form of 
security is met while the actual function is somewhat lacking.  I have 
seen cases where the only security requirement was to "pass the auditors" 
instead of best practices.  From a business standpoint, passing the 
auditors is essential, doing more than that is an extra expense that may 
not be justified in the eyes of non-technical management.  Taking a CISSP 
prep class certainly taught me a lot about bridging that gap, but there is 
much more I need to learn.

Ok, so I have been rambling.  These are some of the issues on my mind and 
I expect some of the folks here may have valuable insights.

-- Matt
It's not what I know that counts.
It's what I can remember in time to use.
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