Hi Travis

Unfortunately, Freedom Scientific with Jonathan Mosen at the helm seems to have 
really decided to spend much of the money they rake in from American agencies, 
Australian agencies and UK agencies and individuals, in an effort to take over 
the accessibility world in the eyes of the law.  If they can't get your money 
by fair means, as in making their software reasonably priced and as stable, 
optimal and usable as possible, not to mention as easy to buy as possible, 
they'll get it from you by playing dirty.  It's natural that they should see 
other developers as competition.  But to try and bully them to the point of 
driving them out of business is really a bit unpalatable to many, including me. 
 On a personal note, Freedom Scientific and their UK dealership Sight And 
Sound, between them conned me out of a lot of money a few years ago.  I bought 
a copy of JFW 3.0 from Sight And Sound here in the UK.  I also bought a SMA 
(Software Maintenance Agreement) which should have entitled m
 e to the next two major upgrades free of charge.  However, when the next 
upgrade came along, I didn't receive anything.  I contacted Sight And Sound and 
was told that my serial number was no longer registered in my name according to 
their database.  One of their sales people looked on another database and sure 
enough, he found my address and details attached to the sale of my serial 
number.  However, when he contacted his line manager and also Freedom 
Scientific, they refused point blank to honour my agreement because the upgrade 
had been sent to the new owner.  So essentially, I lost my access and I 
determined there and then after a heated discussion with the then president of 
Freedom Scientific that I would never purchase a product from that company 
again.  I did speak to my legal adviser and he told me that although I could 
probably take action against Sight and Sound, ultimately it came down to 
Freedom Scientific's responsibility to rectify the problem and, since they we
 re based overseas, it would cost me a great deal of money to pursue legal 
action against them even if I were to win.  So reluctantly I had to cut my 
losses and walk away.  But to this day I remember how I was treated and will 
never deal with that company again no matter how good their products become.

On a more general note, I think it's really sad, although not particularly 
surprising, that accessibility has become more of a battle ground these days at 
least in the Windows market.  Perhaps that's why Apple is so rigorously 
determined to keep everything in-house.

Gordon



On 4 Jun 2012, at 15:23, Travis Siegel <[email protected]> wrote:

I would just like to point out (for the record) that everyone seems to use the 
capslock these days as a modifier for the screen reader.  That in and of itself 
isn't a major deal.  However, it seems that freedom scientific has been jumping 
on everyone it can lately for the slightest encursion into what it considers to 
be it's territory, including anything with the word freedom in it's name.  This 
isn't new, but it does beg the question, what would they do if I decided to 
slap a suit on them for stealing the capslock idea from windowbridge, the first 
windows screen reader, to which I now own the rights.
Of course, I'd probably not bother with such nonsense, but it is an interesting 
intellectual exercise.


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