I just check and they don't have a twitter or facebook so looks like you eather call them by phoen or keep waiting, or keep emailing. good luck. On Jun 5, 2012, at 7:27 AM, Martin McCormick wrote:
> One thing people have tried that worked was to see if > the company in question has a twitter account. Some do monitor > twitter and FaceBook and they have live people who will get in > touch with you if you are being reasonable which I am sure you > are. > > "Mrs. Lynnette Annabel Smith" writes: >> installing the Ivona voices. We still never heard from their support >> people, despite the fact that I tried to contact them via an alternative >> email address which definitely works. They simply haven't responded to us >> so I am very unimpressed. The same is true of Sony Creative Software. I >> bought Sound For Professional version 10 from them in May, and I haven't >> heard back from them either. In that instance we do not have our serial >> number at all; so I'm very annoyed about that one. The contact links on >> their website just take you to a FAQ which only lists corporate contact >> methods and support info for the United States. I'm honestly sick and >> tired of these Internet companies who only seem to think that intelligent >> life exists within the US and nowhere else. Arrogance doesn't cover it! I >> honestly cannot think of the right word; but they've conned us, well and >> truly. I paid about $399.00 US for the product and currently it's >> unusable. > > OUCH! > > It's more like massive ignorance scented with essence of > arrogance. Is there not someone in charge of international > sales, better yet, UK sales? > > Even if you live here, one thing about the corporate > world is just how weird it is. Companies are here to earn money > yet they appear to do everything they can not to have to deal > with customers and they can't figure out why business isn't better. > > You've got to figure out some way to bother somebody, > nicely of course, but be in their face so they know you are > there and not happy. > > This happens with trades people at times. You've got > money and a job for them to do but they keep putting off the > work or don't finish the job. I guess they don't need to eat and > use electricity, gas and water like us mortals. > > I judge a business or institution by how they handle > non-standard situations such as what you describe. If they just > muddle along or "stonewall" it, they're no good. You could bill > the company since your time is worth money as you own a > business. Anything to get somebody's attention. I'm here. You > either owe me money or service, and I'm not going away. The next > communication will be from my lawyer. > > I believe there is something like a consumer fraud > protection agency in the UK and they might like to hear about > this as they can probably ban companies from doing business > there. > > What you describe is probably not intentional fraud but > laziness but that doesn't excuse it. > > ======================================= > > The Techno-Chat E-Mail forum is guaranteed malware, spyware, Trojan, virus > and worm-free > > To modify your subscription options, please visit for forum's dedicated web > pages located at > http://mail.tft-bbs.co.uk/mailman/listinfo/techno-chat > > You can find an archive of all messages posted to the Techno-Chat group at > either of the following websites: > > http://mail.tft-bbs.co.uk/pipermail/techno-chat/index.html > > Or: > <http://www.mail-archive.com/[email protected]> > you may also subscribe to this list via RSS. The feed is at: > <http://www.mail-archive.com/[email protected]/maillist.xml> > > --------------------------------------- ======================================= The Techno-Chat E-Mail forum is guaranteed malware, spyware, Trojan, virus and worm-free To modify your subscription options, please visit for forum's dedicated web pages located at http://mail.tft-bbs.co.uk/mailman/listinfo/techno-chat You can find an archive of all messages posted to the Techno-Chat group at either of the following websites: http://mail.tft-bbs.co.uk/pipermail/techno-chat/index.html Or: <http://www.mail-archive.com/[email protected]> you may also subscribe to this list via RSS. The feed is at: <http://www.mail-archive.com/[email protected]/maillist.xml> ---------------------------------------
