Hi Jackie

That is horrific.  What kind of an organisation are we talking about here?  
Certainly not one which has its proverbial finger on the pulse.  That said, I 
did buy a few things from them in the passed.  I’m seriously contemplating the 
purchase of one of those portable Braille displays you reviewed recently 
because, now that I’m out working away from home, it would be good to have 
messaging at my fingertips so to speak without the need to keep pairing the 
display with different devices.

Tat said, I am due to take possession of my new Focus40-Blue on Tuesday so 
we’ll see how we go.

Kind regards

<--- Gordon Smith --->

<[email protected]>

Information Technology Accessibility Consultant;
Providing Help & Support To Young People LivingWith Visual Impairment, plus 
Braille Transcription services.

On 16 Nov 2013, at 09:31, Jackie Brown <[email protected]> wrote:

I agree, completely.  This is a real soap-box issue of mine, it is
laughable.  Do you know that you can browse for goods on their online shop,
but you can't put them in your basket and purchase?  You have to contact
Customer Services to do that which, they claim, puts added pressure on their
staff to deal with orders.  Glad I am not fronting RNIB, I would be utterly
embarrassed!


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