Hi Chris

Wow!  You’ve really been going around in circles haven’t you!  The logical 
thing to do, I would have thought, would have been to remove all of it, 
including Chrome itself, then get his system to work.  It’s such a shame you’re 
not running RollBAck, RX either of you.  That would have solved your problem in 
a jiffy.  But you didn’t try everything, did you, because you didn’t seemingly 
manually remove everything related to Chrome from the Registry after removing 
Chrome.

So here’s my suggestion for whatever it’s worth.  Remove ChromeVox altogether.  
Don’t reinstall it at this point, as that’s a bit like urinating against the 
wind in a howling gale! :)

Remove Chrome, if your problems persist one you’ve removed ChromeVox.  If they 
still  persist post-uninstall of Chrome, then it’s time to either manually 
remove the registry keys, ore else employ a registry cleaner tool to do the job 
for you if you’re not comfortable with manipulation of the registry.

>From what you say, it sounds as though you’re helping him remotely.  So you 
>may either have to gain full access to his machine or else talk your friend 
>through that process, what fun!

But you need to be aware that just because you remove a programme from within 
Windows, that does not mean it is necessarily removed from your system.

Now, Chris, I don’t profess to be the world’s leading expert on everything 
Windows.  Far from it.  But it seems like you missed out quite a few necessary 
steps there, or went around in ever decreasing circles.

Finally, I’d better say this because I know how easy it is for the tone of an 
E-Mail to be misunderstood.  This post is intended in no way to be patronising, 
offensive, demeaning, belittling or even insulting in any way whatsoever.  My 
initial comments are intended only in a humorous context.

Kind regards

<--- Gordon Smith --->

<[email protected]>

Information Technology Accessibility Consultant;
Providing Help & Support To Young People LivingWith Visual Impairment, plus 
Braille Transcription services.


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