I have heard from a number of sources that Dell computers are very good. But when I recently helped someone buy a laptop, the salesperson at Dell didn't even know enough to answer some of my questions.
This is a far cry from their ads which feature young computer nerds. Jeff called Dell a few days ago, when his PC was having a problem and they didn't give him the correct advice. I can see why he is angry about overseas tech support. Is it really smart for a large American corporation to hire barely trained aliens for something as critical as tech support? -- Best regards, Bil Green 2001 TV VCR Mammoth Lakes, CA 93546 760-934-2001 mailto:[EMAIL PROTECTED] Tuesday, January 27, 2004, 8:28:13 AM, you wrote: WV> I have never had a problem with Dell. I purchased four business computers WV> from them, one for use by a student/professional; one for a blind person, WV> two for me. My main computer is a Dell dual P3 933 and has been running for WV> a couple of years. WV> Now, were you talking about a "consumer" grade computer? WV> Wayne Vanaman WV> Omega Electronics WV> 6904 W Fairfield Dr WV> Pensacola, Fl. 32506-3310 WV> [EMAIL PROTECTED] WV> WWW.PensacolaTVRepair.Com WV> 850-456-5995 voice WV> 850-458-6369 fax WV> ----- Original Message ----- WV> From: "Intrepid Video Support" <[EMAIL PROTECTED]> WV> To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> WV> Sent: Tuesday, January 27, 2004 10:06 AM WV> Subject: Re: [Techs] Websites--computers >> I will never buy another Dell.. >> They moved their tech support to over seas....every time I call, they have WV> no answer for me...at least >> that is what I think they are trying to say... >> I guess it's time to start asking ISP's, computer manufacturers, WV> etc...where is their call center >> located.. >> >> Jeff Dougherty >> Intrepid Video TV/VCR >> 263 S Front St >> Steelton PA 17113 >> fax...717-564-4952 >> www.intrepid-video.com www.tech-repair.net >> >> ----- Original Message ----- >> From: "Wayne Vanaman" <[EMAIL PROTECTED]> >> To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> >> Sent: Tuesday, January 27, 2004 8:11 AM >> Subject: Re: [Techs] Websites--computers >> >> >> Dud, you shoulda bought a Dell. Stick with their business lines. >> >> WV> http://www1.us.dell.com/content/products/category.aspx/desktops?c=us&cs=04&l=en&s=bsd >> >> >> Wayne Vanaman >> Omega Electronics >> 6904 W Fairfield Dr >> Pensacola, Fl. 32506-3310 >> >> [EMAIL PROTECTED] >> WWW.PensacolaTVRepair.Com >> >> 850-456-5995 voice >> 850-458-6369 fax >> >> >> ----- Original Message ----- >> From: "Mark Wentowski" <[EMAIL PROTECTED]> >> To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> >> Sent: Monday, January 26, 2004 9:20 PM >> Subject: RE: [Techs] Websites >> >> >> > We live and learn from our mistakes Mo. >> > I should have known better than to think that I could load Windows XP WV> Pro >> > into a 6 year old 40 gig Pentium 3 without experiencing time consuming >> > software issues. Ed is right to suggest not upgrading operating systems WV> as >> > cheap as these computers are nowadays. I didn't know off hand because WV> this >> > is the first time that I've done it other than 95 to 98 which was easy. >> > Now I'll take the old computer and re-install Windows 98 so that the >> > peripheral drivers such as the old Cannon scanner will operate properly. WV> I >> > found out (the time consuming way) that updated versions of the drivers >> are >> > not available online to support Windows XP. But for this old computer I >> can >> > still use a very viable system and the computer itself is good and now WV> has >> > new cooling fans. Back to 98 for it! >> > Thanks to Ed G, Jeff D, Mo D, and others who have attempted to talk some >> > sense into me. >> > >> > Mark Wentowski >> > Perry Hill Electronics >> > 3836 Harrison Rd. >> > Montgomery AL 36109 >> > phone: (334)279-5622 >> > fax: (334)273-9050 >> > [EMAIL PROTECTED] >> > >> > -----Original Message----- >> > From: [EMAIL PROTECTED] >> > [mailto:[EMAIL PROTECTED] Behalf Of Mo Dale >> > Sent: Sunday, January 25, 2004 9:25 AM >> > To: 'ELECTRONICS PROFESSIONALS LIST' >> > Subject: RE: [Techs] Websites >> > >> > >> > Spent December repairing a PC to end up replacing everything but the WV> case, >> > ps, and kybd/mouse. Oh and hard drive. >> > >> > Cost 380.00 plus my time [days[weeks]]... >> > >> > Mo Dale >> > Fey's Electronics >> > 2027 S. Main St. Suite 2 >> > Bloomington, Il 61704 >> > FON 309-829-7151 >> > FAX 309-829-0619 >> > [EMAIL PROTECTED] >> > >> > >> >> >> _________________________________________ >> Please include original text when replying to this email. >> Once you get your unit repaired, please post the fix to the group. >> Order your tech repair CD today, Version 3.0 only $49.00-more monitor >> tips-user friendly program. >> [EMAIL PROTECTED] www.tech-repair.net >> ______ >> Techs mailing list >> [EMAIL PROTECTED] >> http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com >> Go to the link above and scroll to the bottom to enter your email address >> >> >> >> >> _________________________________________ >> Please include original text when replying to this email. >> Once you get your unit repaired, please post the fix to the group. >> Order your tech repair CD today, Version 3.0 only $49.00-more monitor >> tips-user friendly program. >> [EMAIL PROTECTED] www.tech-repair.net >> ______ >> Techs mailing list >> [EMAIL PROTECTED] >> http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com >> Go to the link above and scroll to the bottom to enter your email address >> WV> _______________________________________________ WV> Techs mailing list WV> [EMAIL PROTECTED] WV> http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com _______________________________________________ Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
