Jeff

I recall reading that Dell was canceling a contact with Indian for tech
support for their corporate customers, they had to may complaints. I guess
the regular customer's don't count as much.

I've had customers complain about tech support from Phillips because of
language problems, Customer service is in the Bahamas, they say that they
are rude and very difficult to understand.

Anybody watch Lou Dobbs, money line? He's been doing a lot of stories on the
out sourcing of American jobs, he also is asking for the public help with a
list of companies sending jobs over-seas, every day the list grows. I was
thinking about sending him the list of electronic manufactures. I don't know
if it's just here, but I tell people all the time that television
manufactures are not American owned anymore, let alone being made here. At
least the brands we service under warranty. It would also seem that every
time I call a company the people change so often or get downsized it hard to
get a human on the phone at all. Most manufactures have cut to the bone for
more profits. If they would realize that what they have done it not only
killing the competition it's killing them too.


Julie Perlingiero
Chuck's Electronic Repair
6906-08 Marshall Road
Upper Darby, PA 19082-4902
(610) 623-2224
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Intrepid Video Support
Sent: Tuesday, January 27, 2004 11:06 AM
To: ELECTRONICS PROFESSIONALS LIST
Subject: Re: [Techs] Websites--computers

I will never buy another Dell..
They moved their tech support to over seas....every time I call, they have
no answer for me...at least
that is what I think they are trying to say...
I guess it's time to start asking ISP's, computer manufacturers, etc...where
is their call center
located..

Jeff Dougherty
Intrepid Video TV/VCR
263 S Front St
Steelton PA 17113
fax...717-564-4952
www.intrepid-video.com www.tech-repair.net

----- Original Message -----
From: "Wayne Vanaman" <[EMAIL PROTECTED]>
To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]>
Sent: Tuesday, January 27, 2004 8:11 AM
Subject: Re: [Techs] Websites--computers


Dud, you shoulda bought a Dell.  Stick with their business lines.

http://www1.us.dell.com/content/products/category.aspx/desktops?c=us&cs=04&l
=en&s=bsd


Wayne Vanaman
Omega Electronics
6904 W Fairfield Dr
Pensacola, Fl.  32506-3310

[EMAIL PROTECTED]
WWW.PensacolaTVRepair.Com

850-456-5995 voice
850-458-6369 fax


----- Original Message -----
From: "Mark Wentowski" <[EMAIL PROTECTED]>
To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]>
Sent: Monday, January 26, 2004 9:20 PM
Subject: RE: [Techs] Websites


> We live and learn from our mistakes Mo.
> I should have known better than to think that I could load Windows XP Pro
> into a 6 year old 40 gig Pentium 3 without experiencing time consuming
> software issues. Ed is right to suggest not upgrading operating systems as
> cheap as these computers are nowadays. I didn't know off hand because this
> is the first time that I've done it other than 95 to 98 which was easy.
> Now I'll take the old computer and re-install Windows 98 so that the
> peripheral drivers such as the old Cannon scanner will operate properly. I
> found out (the time consuming way) that updated versions of the drivers
are
> not available online to support Windows XP. But for this old computer I
can
> still use a very viable system and the computer itself is good and now has
> new cooling fans. Back to 98 for it!
> Thanks to Ed G, Jeff D, Mo D, and others who have attempted to talk some
> sense into me.
>
> Mark Wentowski
> Perry Hill Electronics
> 3836 Harrison Rd.
> Montgomery AL 36109
> phone: (334)279-5622
> fax:   (334)273-9050
> [EMAIL PROTECTED]
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Mo Dale
> Sent: Sunday, January 25, 2004 9:25 AM
> To: 'ELECTRONICS PROFESSIONALS LIST'
> Subject: RE: [Techs] Websites
>
>
> Spent December repairing a PC to end up replacing everything but the case,
> ps, and kybd/mouse.  Oh and hard drive.
>
> Cost 380.00 plus my time [days[weeks]]...
>
> Mo Dale
> Fey's Electronics
> 2027 S. Main St. Suite 2
> Bloomington, Il 61704
> FON 309-829-7151
> FAX 309-829-0619
> [EMAIL PROTECTED]
>
>


_________________________________________
Please include original text when replying to this email.
Once you get your unit repaired, please post the fix to the group.
Order your tech repair CD today, Version 3.0 only $49.00-more monitor
tips-user friendly program.
[EMAIL PROTECTED] www.tech-repair.net
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Techs mailing list
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Go to the link above and scroll to the bottom to enter your email address




_________________________________________
Please include original text when replying to this email.
Once you get your unit repaired, please post the fix to the group.
Order your tech repair CD today, Version 3.0 only $49.00-more monitor
tips-user friendly program.
[EMAIL PROTECTED] www.tech-repair.net
______
Techs mailing list
[EMAIL PROTECTED]
http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
Go to the link above and scroll to the bottom to enter your email address


_________________________________________
Please include original text when replying to this email.
Once you get your unit repaired, please post the fix to the group.
Order your tech repair CD today, Version 3.0 only $49.00-more monitor
tips-user friendly program.
[EMAIL PROTECTED] www.tech-repair.net
______
Techs mailing list
[EMAIL PROTECTED]
http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
Go to the link above and scroll to the bottom to enter your email address

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