http://www.govtech.net//digitalcommunities/story.php?id=101786

Hawaii Quake Emphasized Value of Text Messages in Emergencies  [Add  
to Bookmarks]
Oct 19, 2006 News Release

HONOLULU -- RU OK? In the crush to communicate with family and  
friends after last weekend's 6.7 earthquake on the Richter Scale,  
sending text messages proved to be a quick, efficient way to  
communicate, according to Verizon Wireless. In the aftermath of  
earthquakes, hurricanes and floods, voice call traffic rises  
exponentially. In fact, call volume on the Verizon Wireless network  
in Hawaii increased 250% over a normal Sunday during the height of  
the emergency. Text message volume also soared. Some cell sites were  
affected during the emergency. The network was operating at full  
strength within 19 hours.

"Verizon Wireless customers have many options to communicate vital  
safety information and our early numbers indicate many residents and  
visitors turned to text messaging following the quake and its  
aftershocks," said Hal Navarre, head of Verizon Wireless Hawaii  
network operations. "We encourage the general public to use text  
messaging during an earthquake or other disaster because it can be a  
faster and more efficient use of the network, and also saves battery  
power on your phone, which is especially important when commercial  
power is out."

Teams of Verizon Wireless network technicians worked around the clock  
to ensure the vital communications network remained operational  
during the emergency. "We prepare for emergencies all year long  
because we know the critical role of communications in public safety.  
And when disaster strikes we mobilize people and equipment to  
respond," said Navarre. The company has invested more than $100  
million in its Hawaii network during the last five years to expand  
coverage, add new capabilities and enhance reliability features  
including backup battery power and generators.


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