Hey everybody, Is anybody else out there seeing their CPE8000s randomly drop off the network (and come back a few minutes later) with alarming frequency? The average number of detach/attach cycles for our CPE8000s across every Compact that we have are way out of proportion to what we are seeing for virtually any of our CPE7000 customers, and some customers are starting to notice.
Another interesting thing we have noted is that when we upgrade the firmware from 694 to 832, this does not solve the random detach issue, but it does make the problem worse for the customer, since it starts taking way longer for the CPE to come back onto the network after it drops. With 694, the CPE comes back in about 1-2 minutes (maybe even less). When 832 is pushed out to a CPE with this problem, outage lengths increase to a whopping 15 minutes. Incidentially, I will note that 15 minutes is the lowest non-zero value you can specify for "Auto-Rescan Duration" on the "eNB Settings" tab. But the outage times go up to 15 minutes on 832 even when Preferrend eNB List is not enabled on a CPE and Auto-Rescan remains set to 0. Grr, -- Nathan Anderson First Step Internet, LLC [email protected] _______________________________________________ Telrad mailing list [email protected] http://lists.wispa.org/mailman/listinfo/telrad
