Once the 8K was available in quantity, we pretty much switched over to using it almost exclusively, except when we need a dish for additional gain. We have had 2 very squeaky-wheel customers that got installed recently (to 2 different sectors on 2 different towers) that have been experiencing this. At this point, we are just going to swap in 7000s for them both. But when we started looking at things more in-depth today, we discovered that the problem is actually a lot wider than just these customers...it just seems like a relatively small percentage of customers who are impacted are registering complaints.
Given what we are seeing, it surprises me that I have yet to run into others who are not seeing it. So I guess the question is, what are we doing differently/wrong that others are or aren't doing, OR, is there a bigger problem here that is actually impacting more people than is known and people just aren't fully aware of it? -- Nathan From: [email protected] [mailto:[email protected]] On Behalf Of Jeremy Austin Sent: Wednesday, December 21, 2016 6:02 PM To: [email protected] Subject: Re: [Telrad] More CPE8K woes On Wed, Dec 21, 2016 at 2:27 PM, Nathan Anderson <[email protected]<mailto:[email protected]>> wrote: It's just an interesting data point that we definitely have CPE8Ks experiencing this issue across multiple eNB firmware versions. Interestingly today we have had several 8Ks with issues similar, but possibly not identical — I didn't handle the support calls myself. The 8Ks have been pretty stable overall for us, after figuring out a few initial quirks. <puts on his Very Superstitions shades> Sorry to not have more solid data for you. </takes them off> -- Jeremy Austin (907) 895-2311 (907) 803-5422 [email protected]<mailto:[email protected]> Heritage NetWorks Whitestone Power & Communications Vertical Broadband, LLC Schedule a meeting: http://doodle.com/jermudgeon
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