Hi Robert, I turned the server fire wall off and I still got the following errors.
-341. Unalbe to connect to the file server. -309. Can't write to a file. -309. Can't write to a file. With the changes we made to our router and by adding ftp.exe<ftp://ftp.exe> to the firewall exceptions, we are able to use the MS native ftp to access the site. But ftp.exe<ftp://ftp.exe> uses PORT (I believe “active” type). I also verified that the router is now setup properly by using CuteFTP in both the PORT and PASV modes from my office laptop and was able to connect to the site. I added terascript.exe to the firewall and am allowing all ports, but the test taf is failing to connect to the site. Do you know if TeraScript uses PORT or PASV? I don’t know that it would matter as I have all the ports open for terascript.exe I am going to go to my office this morning and get credentials to a different site to make sure it isn’t the site. If that still doesn’t work, do you mind if I send you the credentials and the taf under separate email and you can try it from your location? Thanks Steve From: Robert Shubert [mailto:[email protected]] Sent: Friday, May 03, 2013 2:54 PM To: [email protected] Subject: RE: TeraScript-Talk: RE: Write - FTP action Steve, Outgoing FTP connections from the server will come directly from the exe (terascript.exe). If you can, completely turn off the firewall and do a quick test just to be sure that the firewall is your problem. Robert From: Fogelson, Steve [mailto:[email protected]] Sent: Friday, May 03, 2013 2:25 PM To: [email protected]<mailto:[email protected]> Subject: RE: TeraScript-Talk: RE: Write - FTP action Hi Robert, I have been working through the firewall issues to get this working now. We have the router figured out, but we need to get the firewall working properly on the Windows 2008 R2 server. Is the ftp implementation for TeraScript embedded in terascript.exe or is there a call to another program to execute ftp? I have added terascripte.exe as a program to allow on the firewall, but it still doesn’t work. Thanks for any info you can provide. Steve From: Robert Shubert [mailto:[email protected]] Sent: Thursday, May 02, 2013 8:36 AM To: [email protected]<mailto:[email protected]> Subject: RE: TeraScript-Talk: RE: Write - FTP action Steve, Thanks for your feedback on this action. The FTP method was put into v6 before we acquired it. We needed to fix a few bugs just to get it working at all, and there are still some aspects which aren’t intuitive, as you’ve found. I’ll put it on the list to improve the actions per your comments. Thanks, Robert From: Fogelson, Steve [mailto:[email protected]] Sent: Wednesday, May 01, 2013 9:44 PM To: [email protected]<mailto:[email protected]> Subject: TeraScript-Talk: RE: Write - FTP action I did some testing from home and figured this out. You don’t need ftp:// or http:// included in the domain name. Enter your Hosts, port and credentials and the “browse” button will access the ftp server and display a window with a directory of the ftp service. Basically a way to test that the ftp connections work. GREAT TOOL! I tried to run my ftp test taf from home and it failed again. “-341 Unalbe to connect to the file server. FTP Server: _T Port:” Then it dawned on me that the reason I couldn’t use the “browse” button at work and the taf is unable to connect to the ftp server is that our firewall is preventing ftp traffic. Case solved. This Write action works great. Steve From: Fogelson, Steve [mailto:[email protected]] Sent: Wednesday, May 01, 2013 5:01 PM To: [email protected]<mailto:[email protected]> Subject: TeraScript-Talk: Write - FTP action I am looking for some documentation for this action. Can the “host” just be the domain? Does it need to include ftp:// What is the “File” field used for? I thought maybe it was a path and file name to write to the ftp site. When I click on “Browse” TeraScribe locks up on me. Maybe I am doing something wrong. I know Robert is working hard on a new release and I see the Programming Guide has been updated. Is there documentation of the TeraScribe actions somewhere that I haven’t located? 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