Plus from what I understand, authorized repair centers can only repair one part per month; anything more than that and it gets sent to EasyServe.
Paul -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, February 26, 2009 10:44 Cc: [email protected] Subject: Re: [Thinkpad] EZ Serv versus carry-in service (in NYC) Ditto to that. I sent mine in on monday and it came back this morning which cant get better than this. ------- Original message ------- From: Bruce Markowitz <[email protected]> Sent: 2/26/'09, 13:19 > Send it in > ----- Original Message ----- > From: "Andrea Levin" <[email protected]> > To: <[email protected]> > Sent: Wednesday, February 25, 2009 11:58 PM > Subject: [Thinkpad] EZ Serv versus carry-in service (in NYC) > > > > Question for wiser and more experienced heads than mine. > > > > I have a > > T60<http://forum.notebookreview.com/autolink.php?id=82&script=showth > > read&forumid=2>(2623 > > D6U) purchased in 2005, still just barely under warranty. Two > > hardware problems have developed. > > > > 1) Odd, indelible spots under or on the LCD bezel. Not stains or > > dirt - a 'water stain' appearance. The LCD itself looks unaffected; > > all pixels seem alive. The spots are barely visible when backlit. > > > > 2) Optical drive no longer recognized by the system; I pulled it > > out, placed it back, uninstalled it in device manager, rebooted. No > > go. Lenovo Tech support feels it needs to be replaced, system board > > checked, etc. > > > > The question is: What is Lenovo's current EZ Serv reputation? I have > > the option of carrying in to an authorized service rep. in NYC. > > There was a time when I would have felt EZ serv was the sounder bet, > > but...one hears a lot of stories. > > > > Advice? > > > > Thanks! > > _______________________________________________ > > Thinkpad mailing list > > [email protected] > > http://stderr.org/cgi-bin/mailman/listinfo/thinkpad > > _______________________________________________ > Thinkpad mailing list > [email protected] > http://stderr.org/cgi-bin/mailman/listinfo/thinkpad _______________________________________________ Thinkpad mailing list [email protected] http://stderr.org/cgi-bin/mailman/listinfo/thinkpad _______________________________________________ Thinkpad mailing list [email protected] http://stderr.org/cgi-bin/mailman/listinfo/thinkpad
